Below you'll find answers to commonly asked questions. Most support issues that our clients encounter can be corrected by following the steps below. Should you have any questions about placing an ad, or just wish to contact us feel free to call (905) 309-0900. We'd be happy to hear from you:

Office Hours:

Our office is open Monday to Friday: 8:00 AM - 6:00 PM

What it the cost to register on this site?

Nothing. There are no registration fees for buyers or sellers.

How much does it cost for sellers to place listings?

Is this site secure?

Yes. Your transactions are protected by the latest encryption technology.

How do I find what I'm looking for?

You have several options:

  • We offer a "quick search" bar at the top of our pages for you to enter keywords and categories to search.
  • We offer an Advanced Search page for you to refine your search criteria.
  • If you already know what you are looking for you can browse the categories listed on the left side of the site's pages.

Can I save items to revisit later?

Yes. You can maintain your own "favorites" list within your account. Each listing on our site has an "add to favorites" link. Simply click that link and we will add that item to your favorites list.

What if I can't find what I am looking for?

You can set up search filters within your account area. Our site will then screen all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.

How do buyers and sellers communicate with each other?

We provide buyers with the ability to contact the seller through a form that is accessible on each of the seller's listing pages. The seller will then be notified by email of the buyer's questions and the seller can either reply by email or log in to their account and reply through our onsite messaging system. The seller can choose to keep their email address anonymous.

Can I be assured my account information will be kept confidential?

Yes. Your privacy is our main concern. We do not sell your information or your email address to anyone. We only use your email to contact you regarding payment issues or to inform you of updates to your account. To learn more, please read our privacy policy.